My work with cities, startups, and change-making organizations has shown me that innovation from the ground up is highly valuable.
Quite simply, people are more likely to act on and buy in to things that center them. Imagine that.
Methods & Wins
In order to be effective, I leverage empathy and listening, design thinking, speculative methods, transformative coaching, nonviolent communication, agile and lean prototyping – proven frameworks and methods that lead to meaningful outcomes.
I’ve worked with the City of Dubai (NDA project), New York City (MODA & City Council), Chicago (Wards), Greensboro (City Council), and Oakland (City Council).
In NYC, my team’s myPb project won two awards from the NYC Open Data Team for using data to tell civic stories.
Research and Academia
I’ve partnered with researchers from Stanford and U Chicago, and presented widely from SXSW (2018), Smart Cities (2017), OIDP (2017), to Yale (2015), MIT (2008), Duke (2010), UT Austin (2009), NYU (2016), Hampshire (2015-17) and the New School (2015, 2017).
I hold an MA and ITP certificate from the CUNY Graduate Center, and an Honours BA from the University of Toronto.
Startups and Business
I’ve started several independent and collaborative businesses, been part of a worker-owned cooperative, and co-directed an arts organization for years. I currently work for ConsenSys, a venture studio, on their design team as well as run Ride Free Fearless Money, a blog and community strategy service.
Mostly, I ask a LOT of questions (and stick around to help find the answers):
I’m a design strategist, UX researcher, experience designer, facilitator and entrepreneur working on innovations in Social Impact, Blockchain, Participatory Economics, Civic Tech, Data & Analytics, Progressive Technology, and Experimental Theatre.
While I sometimes wish there was a catch-all for my work, as a human-centered strategic builder and collaborator it is my job to connect the dots between people and systems in order to find high-value interventions, experiences, and improvements. And that connection often revolves around economics, budgets, financial systems, and money concepts.
Case Studies on Medium
How to ruthlessly validate a new idea like a time-crunched designer.
How to find high-value problems behind the ideas you want to work on, and assess for desireability, viability and feasibility.
Feb 01, 2019 / 5min read. Read More
How I use zombie apocalypse speculative games to teach design-driven innovation
Innovation requires engagement in the problems of reality as well as a willingness to imagine the delights and pitfalls of possible…
Jan 10, 2019 / 10min read. Read More
Ten things theater taught me that are useful for human-centered design facilitation
First they tell you that being a theatre nerd won’t get you anywhere.
Jan 04, 2019 / 6min read. Read More
Using wondrous maps for on-boarding & wayfinding: Speculative design methods part 1
UX design and facilitation of two on-boarding sequences, using a speculative storytelling method
Oct 26, 2018 / 5min read. Read More
Innovation in blockchain startups: case study of a design thinking project at a venture accelerator
In this piece I share a case study of a startup team I worked with recently, one problem-solving method we used together, and some…
Oct 19, 2018 / 7min read. Read More
Five minute design thinking question prompts to unpack problems
Better questions ensure we’re solving more impactful problems. How can we use them often?
Sep 25, 2018 / 3min read. Read More
Onboarding to Money: a product review
Money itself is an abstraction layer
Sep 19, 2018 / 5min read. Read More
Civic participation, digital infrastructure, and why the US is behind
The one simple thing that US digital infrastructure can’t do to encourage civic participation: Share UIDs
Feb 28, 2018 / 4min read. Read More
What if the revolution could be funded, and we just have to get out of debt to do it?
There’s over $.78 trillion in credit card debt in the US, which leads me to ask: what interest payments are going to the large banks who…
Sep 06, 2017 / 7min read. Read More